Privacy Policy
At Epic Explorations, getting to know our travelers is part of creating a thoughtful journey. We take the trust you place in us seriously, including the information you share when you visit EpicExplorations.com, contact us, or ask us to plan or host travel for you.
This policy explains what information we may collect, how we use and share it, and the choices you have.
Information we collect
The information we collect depends on how you interact with us. It may include:
- Contact information, such as your name, email address, phone number, and mailing address.
- Travel details, such as your destination interests, dates, preferences, companions, and the information needed to plan or book a journey.
- Information you choose to share, such as accessibility needs, dietary requirements, or other details that help us plan an experience suited to you.
- Communications with us, including messages, inquiries, and feedback.
- Website information, such as basic information about your browser, device, and how you use our site, which may be collected through cookies or similar technologies.
For some travel arrangements, we may need additional details, such as your legal name as it appears on your travel documents, date of birth, or passport information. We will request those details when they are needed for a particular service. Please avoid sending sensitive documents or payment information through an ordinary website contact form or unprotected email unless we have specifically instructed you to do so.
How we use your information
We use information to respond to inquiries; learn what matters to you; design, arrange, and support travel experiences; communicate about your plans; and meet our business and legal obligations.
If you sign up for news or travel inspiration, we may also email you about Epic Explorations. You can unsubscribe from marketing emails using the link in the message or by contacting us. We may still send communications needed to respond to an inquiry or manage a journey you have requested.
When we share information
Creating a journey often involves other people and organizations. We may share the information needed to serve you with hotels, transportation providers, tour operators, destination partners, guides, booking or payment providers, and others involved in planning or delivering your travel.
We may also share information with companies that help us operate our website and business, when required by law, or when reasonably necessary to protect our rights or the safety of others. We do not sell your personal information.
When travel takes you outside the United States, information needed for your arrangements may be shared with providers in other countries. Their handling of that information may be subject to different privacy laws and practices.
Cookies and other website tools
Our website may use cookies and similar tools to make the site work, understand how visitors use it, and improve the experience. You can manage cookies through your browser settings. Disabling some cookies may affect how parts of the site function.
How long we keep information
We keep information for as long as reasonably needed to respond to you, provide services, maintain appropriate business records, and meet legal or accounting requirements. How long that is will depend on the type of information and why we collected it.
How we protect information
We use reasonable measures to protect the information entrusted to us. No website, email system, or method of electronic storage can be guaranteed completely secure, so we cannot promise absolute security.
Your choices
You may choose not to provide certain information, although that may prevent us from arranging or supporting some parts of your travel. You can contact us to ask about information you have shared with us, request a correction, or ask us to delete information we no longer need to retain. We will respond in accordance with applicable law and our recordkeeping obligations.
Links to other websites
Our website may link to websites and services operated by others. Their privacy practices are their own, and we encourage you to review their policies before providing them with information.
Changes to this policy
We may update this policy as our services or practices change. When we do, we will post the revised version here and update the date at the bottom.
Contact us
If you have a question or concern about your privacy, please contact us at Ro*@**************ns.com.
Policy Adopted November 11, 2024 and Revised September 28, 2026